e-commerce
Sell without ever leaving the chat
WhatsApp's native cart, payment links, and order status in the chat. Customers tap once, pay, and get a receipt — all inside WhatsApp.
9:41
Official Meta Tech Provider
WhatsApp API for e-commerce, powered by agentic AI
Sell, qualify leads, and support customers on WhatsApp without lifting a finger. emi runs your store inside the chat, powered by agentic AI.
4,872 shops handed their inbox to emi this month
9:415G
B
Boutique Luna 
online
Type a message…
+1 sale closed
$84 · beige sweater · 12s ago
23 conversations
avg. response · 4s
3.4×
more replies in < 1 min
62%
conversations closed by emi alone
14h
avg. weekly time saved per agent
$1.2M
tracked revenue from chat last quarter
everything you need
One inbox. Endless superpowers.
emi isn't a chatbot bolted onto WhatsApp. It's a full commerce platform that lives where your customers already are.
catalog
Your full catalog, conversational
Sync your Meta Commerce catalog. emi recommends, filters, and sells the right SKU.
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templates
Approved templates, in seconds
Pre-built, Meta-approved message templates for every moment. Edit, translate, and ship without the wait.
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campaigns
Broadcasts that don't feel like spam
Segment by tags and status, send within allowed hours, and track delivery and reads on every campaign.
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AI agent
Trained on your business overnight
Drop in your FAQs, products, policies. emi learns tone, voice, and edge cases in under an hour.
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integrations
Connected to Meta and your payments
WhatsApp Cloud API, Meta Commerce catalog, and Stripe payments (OXXO, SPEI, card). Connected in minutes.
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catalog
Your shelves, inside the chat.
Every product and price, synced from your Meta Commerce catalog. Customers browse, ask, and buy in one continuous conversation. No tabs.
- Syncs with your Meta Commerce catalog
- Product search by name, category and price
- Shows each product's price and stock in the chat
- Cards, lists and the full catalog inside WhatsApp
Sourdough bread loaf
$85baked today
Natural face cream
$32012 in stock
Indoor potted plant
$240in stock
Handwoven tote bag
$560in stock
+38%
conversion vs. web
templates
Meta-approved templates, ready to ship.
Skip the 2–5 day approval wait. Pick from 80+ pre-approved templates, customize the variables, send today.
Order confirmation
Hi {name}! Your order #{order} is confirmed 
We'll ship it tomorrow.
We'll ship it tomorrow.93% delivery · approved
Flash sale launch
24 hours only: 30% off everything. Tap to shop the drop →12× CTR vs email
OTP verification
Your emi code is {code}. Don't share it with anyone 
< 2s delivery
Back in stock
Good news {name}! Your size is back in stock. Want one?31% reorder rate
Win-back
We miss you 
Here's 15% off your next order — for the next 48 hours only.
Here's 15% off your next order — for the next 48 hours only.8.4% recovery
Shipping update
Good news! Your order is on its way. Track it: {link}94% read rate
Mother's Day · 2026
Broadcast · sent 14:00
Live
12,840
delivered
11,206
read · 87%
2,194
replied · 17%
New customers4,210
Active customers3,840
VIP customers2,790
At risk2,000
campaigns
Broadcasts your customers actually want.
Segment by tags and customer status. Send only within allowed hours, in the right tone, with the right offer. WhatsApp open rates beat email by a wide margin — use them well.
- Segment by tags and customer status
- Sends only within legal hours (9am–9pm)
- Frequency cap so you never spam contacts
- Delivery and read metrics per campaign
customer love
Real shops. Real receipts.
We hit our Q1 number in March. emi closes about 6 in 10 chats without us touching a thing.
Camila R.
Casa Norte · founder
Customer service used to be a 4-person job. Now it's emi + one human. Sundays off, finally.
Diego F.
Petal & Co · COO
Our WhatsApp conversion is 3.4× our website. We stopped running Meta Ads to the site entirely.
Lucía M.
Ferment · owner
The campaigns module alone paid for the whole year. $48k from one Mother's Day blast.
Tomás G.
Velvet · marketing
Setup took 11 minutes. By lunch we had our first AI-closed sale. Felt illegal.
Sara K.
Oak / Oak · CX lead
Pricing
Plans that grow with you
Simple pricing that scales with your business. No contracts, no surprises.
Try free — 200 AI interactions for 7 days. No card. No paperwork.
WhatsApp costs (templates and campaigns) are billed by Meta directly to you. We only charge for the platform with AI included.
Starter
Start automating your business
$17USD/mo
1,200 AI interactions/mo1 interaction = 1 question + 1 AI response
- AI assistant with tools
- Contact management & CRM
- Lead capture from chat
- No paperwork to start
- Email support
Pro
Marketing & campaigns to grow
$35USD/mo
3,600 AI interactions/mo1 interaction = 1 question + 1 AI response
- Everything in Starter
- WhatsApp broadcast campaigns
- WhatsApp quality monitoring
- Advanced usage analytics
- Custom assistant name
- Multi-model AI fallback
Business
Sell in-chat + dedicated support
$69USD/mo
10,000 AI interactions/mo1 interaction = 1 question + 1 AI response
- Everything in Pro
- Catalog, cart & checkout
- Integrated payments (OXXO, SPEI, card)
- Image & document understanding
- Priority support 24/7
- Dedicated onboarding
*Messages your customers initiate are free on WhatsApp. You only pay for templates when you send campaigns.
FAQ
Frequently asked questions
Everything you need to know to get started with EmiChat.
free trial
free trialHand emi your inbox tonight.
7-minute setup. No credit card. Cancel anytime. If emi doesn't pay for itself in the first 30 days, we'll refund you and write you a handwritten apology.
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